These terms and conditions apply to all members of any level, unless stated otherwise.  

Payment 

• Payment must be made by monthly direct debit on the 28th of each month, in advance.  You will be asked to complete a direct debit mandate when joining.  

The Direct Debit Guarantee protects customers against payments made in error, making Direct Debit a particularly safe payment method.  

• You may cancel at any time, but as a matter of courtesy, please provide at least 1 weeks notice so we can offer your space to someone else.  
• Once the direct debit is cancelled and we don't receive payment, your access to our classes will cease.  
• If you haven't told us you want to cancel, but we don't receive payment, we will contact you in the first instance.  If you intend to continue accessing our membership service, we will require payment before you attend classes. 
• As a reminder that payment will be due, a notification will be sent each month.   
• Once payment is receive, you will be sent a receipt Via email.  

• The membership fee available is for 1 class per week (term time only), unless you have credits to redeem (see below)

Credits (gold and silver members only) 

• As a member, if you miss any 'in person' sessions, you earn 1 credit for each session missed.  
• 1 credit = one 2 hour session. 
• Credits can only be redeemed on 'Open Studio Sessions' (see online store for details), for an extra weekly session (subject to availability), life drawing (subject to availability) or for a monthly one off workshop.  

• Credits can be built up over an unlimited time, for all current paying members. 
• Credits will not have monetary value and cannot be exchanged for financial refunds. 
• Credits cannot be transferred to a third party.  

Online Workshops 

• Online workshops will be conducted via zoom.  
• All members will be required to book a place to ensure they receive a zoom link. 
• All Gold and Bronze members will automatically receive a recording of the session afterwards. 
• All recordings are available to be downloaded by the member onto a more permanent facility. 
• All recordings will be deleted from zoom after 7 days.  If you haven't downloaded these, you will not be able to access the recording after 7 days from receipt. 
• Recordings remain the intellectual property of Katharine Jennings Fine Art and must not be shared with any third parties.  If we believe this is taking place, legal action will be taken.  

• If you are a silver member, workshops will be charged at a non member price, as advertised at the time.  

Ordering equipment 

• As a member you can take advantage of ordering art supplies at trade prices.  
• The percentage discount per trade price of each item may vary, according to suppliers prices at the time of ordering.  
• All orders must be received on the 28th of each month.  
• Supplies are subject to availability from the wholesaler.  
• Pre payment will be necessary.  If the supplies you have ordered are not available from the wholesaler at that time you can apply your payment to a different product or request a refund.  
• We cannot guarantee availability or a time frame in which to deliver to you, unless this product is already held within our stock. 
• If we have the products in stock, these can be collected during shop opening hours (see home page). 
• If a product is damaged or unusable, you have the right to return this and obtain a full refund upon our receipt of returned item.  
• The wholesaler used will vary depending on the product, the level of orders from members each month and availability.  
• If you require your supplies to be posted to you, a standard £5 p & p fee will apply.  

In Person Monthly 'One Off' Workshops 

• Memberships do not cover any face to face one off workshops and these will be charged at the rate, as advertised.  
• Members will be notified and have priority bookings for all face to face one off workshops.  
• In person workshops will only be run for activities where it is not practical for zoom, such as, but not limited to print making, alcohol ink mug and bauble painting, wet felting and plein air. 

Terms and Conditions

1  This voucher cannot be redeemed for monetary value.

2. Once the voucher is redeemed, it will no longer be valid And must be returned to Katharine Jennings Fine Art upon redemotion. 

4  The Terms and Conditions relating to commissions also apply, and will be provided upon booking.  

5  The vouchers are only valid for 12 months from date of issue.  

6. When redeeming your voucher, a booking must be made, subject to availability. 

7. Refunds cannot be given for vouchers.